Do you ever make a purchase and a day or two later, realize that the item is on sale for cheaper than you had bought it for? That has happened to me more than once. Fortunately, most retailers have a price adjustment policy, so getting a lower price might be as easy as making a phone call or sending an email.
How to get a price adjustment
- Check the policies. Some places allow a price adjustment within 7 days of purchase, others give you 2 weeks or more. Sometimes price adjustments can only occur on non-sale items or non-final sale items.
- Request the adjustment. Companies won’t do it unless you ask. Many stores will accept a request via email. If not, I find that a quick call to the customer service department works wonders. Be sure to have the order number on hand for a quick resolution
- If you are not sure of the policy (or even if the company doesn’t have a policy), it never hurts to ask. Reiterate how much you enjoy buying from the company, and that you’d like to receive a price adjustment.
- If all else fails, see if you can make a purchase at the new lower price and return the item purchased at the higher price. Make sure that the item you ordered can be returned for a refund if you decide to go this route.
Just yesterday evening, I realized that a little black dress I ordered from Gap last weekend has dropped in price from $59.99 to $44.99. Plus, there was a new 30% off coupon to boot! Of course, I immediately called to request a price adjustment. The customer representative couldn’t match the new price with the coupon, so she ordered me a new dress and told me I can return the previous order for a refund. It will take a little extra legwork on my end, but I don’t mind. That extra savings immediately went to a delicious Chinese dinner last night!